Privacy Policy

1. Introduction

Welcome to LinguaLive ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered language learning platform, including our website, mobile applications, and related services (collectively, the "Service").

By accessing or using LinguaLive, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password, and profile preferences when you create an account.
• Payment Information: Billing address and payment details (processed securely through Stripe).
• Communication Data: Messages, feedback, and support requests you send to us.
• Learning Preferences: Target languages, learning goals, and skill level assessments.

2.2 Information Collected Automatically

• Usage Data: Session duration, features used, conversation logs, and learning progress.
• Device Information: Browser type, operating system, device identifiers, and IP address.
• Audio Data: Voice recordings during conversation practice sessions (processed in real-time for AI feedback).
• Cookies and Tracking: We use cookies and similar technologies to enhance your experience and analyze usage patterns.

2.3 Information from Third Parties

If you sign up using a third-party service (such as Google), we may receive your name, email address, and profile picture from that service according to their privacy policies.

3. AI Processing and Google Gemini

LinguaLive uses Google Gemini, an advanced AI model, to power our real-time conversation practice and language learning features. When you use our Service:

• Real-Time Processing: Your voice input is processed in real-time by Google Gemini to provide instant pronunciation feedback, grammar corrections, and conversational responses.
• Session Data: Conversation transcripts may be temporarily stored to generate session summaries and track your learning progress.
• No Training on Your Data: Your personal conversations are not used to train or improve Google's AI models without your explicit consent.
• Data Minimization: We only send the minimum necessary data to Google Gemini to provide the Service functionality.

For more information about Google's data practices, please reviewGoogle's Privacy Policy.

4. How We Share Your Information

We do not sell your personal information. We may share your data with the following parties:

4.1 Service Providers

• Supabase: Our database and authentication provider, hosting user accounts and learning data.
• Stripe: Payment processing for premium subscriptions. Stripe handles all payment data according to PCI DSS standards.
• Google (Gemini): AI processing for conversation practice and feedback.
• Vercel: Website hosting and content delivery.

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

5. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy. Specifically:

• Account Data: Retained while your account is active and for up to 30 days after deletion request.
• Session Recordings: Audio data is processed in real-time and not permanently stored.
• Learning Progress: Retained for the duration of your account to provide continuity in your learning journey.
• Payment Records: Retained as required by applicable tax and accounting laws (typically 7 years).

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Portability: Request your data in a structured, machine-readable format.
• Objection: Object to processing of your data for certain purposes.
• Withdrawal of Consent: Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at privacy@lingualive.ai.

7. Security Measures

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure authentication with password hashing and optional two-factor authentication
• Regular security audits and vulnerability assessments
• Access controls limiting data access to authorized personnel only
• Secure infrastructure hosted on enterprise-grade cloud platforms

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

8. Children's Privacy

LinguaLive is not intended for children under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children under these ages. If you are a parent or guardian and believe your child has provided us with personal information, please contact us atprivacy@lingualive.ai, and we will delete such information.

9. International Data Transfers

LinguaLive operates globally, and your information may be transferred to, stored, and processed in countries other than your own. These countries may have different data protection laws. When we transfer your data internationally, we implement appropriate safeguards, including:

• Standard Contractual Clauses approved by the European Commission
• Ensuring recipients are certified under applicable frameworks (e.g., EU-US Data Privacy Framework)
• Obtaining your explicit consent where required

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending an email notification for significant changes
• Displaying a prominent notice within the Service

Your continued use of the Service after the effective date of changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We aim to respond to all privacy-related inquiries within 30 days.